1. General Information

• The AS KASALLA website is owned and operated by AS KASALLA sh.p.k., a limited liability company registered in Albania.
• Our offices address are Tirana International Airport, Rinas, 1504 Albania and Bardhyl Street, Building 86, Tirana, Albania. Our company registration number is M41414015J.
• For inquiries, please contact us at:
  • Email: [email protected]
  • Phone: +355 69 221 2906

2. Use of Website

• Eligibility:
  • You must be 18 years or older to use this website.
  • By accessing the website, you confirm that you will use it only for lawful purposes.
• Prohibited Activities:
  • Attempting to gain unauthorized access to the website or its servers.
  • Using the website to distribute malicious software or spam.
  • Misrepresenting personal information or impersonating others.
• Website Content:
  • All content, including text, graphics, and logos, is owned by AS KASALLA and protected under applicable copyright laws.
  • Content may not be reproduced, distributed, or used for commercial purposes without prior written consent.

3. Reservations and Payments

• Booking: Reservations can be made via the website, phone, or email. Availability is subject to confirmation.
• Pricing: Prices listed on the website are inclusive of VAT but may exclude optional add-ons such as insurance and accessories. AS KASALLA reserves the right to adjust prices and fees without prior notice.
• Payment Terms: Payment methods accepted include credit cards, debit cards, and PayPal. A refundable deposit will be required at the time of booking.

4. Cancellation and Refunds

• Cancellation Policy: No refunds are provided for cancellations made less than 24 hours before the Rental Period or no-shows.

5. Vehicle Rental Terms

• Vehicle rentals are governed by the AS KASALLA Rental Agreement, which includes:
  • Driver eligibility requirements.
  • Prohibited uses of vehicles.
  • Insurance and liability terms.
• A copy of the Rental Agreement will be provided at the time of reservation and must be signed by the Renter before vehicle pick-up.

6. Data Protection

• Personal Information: Any personal data you provide through the website will be handled in accordance with our Privacy Policy. AS KASALLA uses encryption and secure storage measures to protect your information.
• Cookies: The website uses cookies to improve user experience. By using the website, you consent to the use of cookies as outlined in our Cookie Policy.

7. Liability and Disclaimers

• AS KASALLA strives to ensure the accuracy of website content but does not guarantee that the website will always be error-free or available.
• AS KASALLA is not liable for:
  • Losses resulting from unauthorized access to the website.
  • Damages caused by using third-party links or services available through the website.

8. Amendments to Terms

AS KASALLA reserves the right to update or amend these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately upon posting.

9. Governing Law and Dispute Resolution

• These Terms and Conditions are governed by the laws of Albania.
• Any disputes arising from the use of the website or services shall be resolved amicably. If no resolution is reached, disputes will be referred to the District Court of Tirana.

10. Contact Information

• Email: [email protected]
• Phone: +355 69 221 2906
• Airport Street, Rinas, 1504 Albania

Acknowledgment

By accessing the website or renting a vehicle from AS KASALLA, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.